Installation had minor bugs (tried to copy nonexistent files). Help is very very short (the like of: Configure appropriate global mail settings. - But what the hell is appropriate for NS Pro?). The help is not helpful if you don't already know what the predefined entries and settings mean. The installation info takes some 50 words and thats it. - It turns out NS Pro does not work if the global mail settings are already in use for other purposes such as contact forms or administrator mass mail. (I don't know if this is true for other newsletters as well. But in principle: Why doesn't it support the use of other additional Email addresses or mailboxes?)
All text fields in the administration panel except for the main message are 1 line and some 20 characters long, even if the pre-defined text entry has some 150 characters. I need an external editor and copy and paste to see it all.
I cannot see any functionality so I can set up a page in my website for subscription and unsubscription on my website. (May possibly be due to the poor help.). Nor can potential subscribers send or be sent an E-mail to subscribe initially. So can I get someone to subscribe to the list? Thats not explained.
In short: I couldn't make it work at all within some 2 hours. An exhaustive How-To is missing. The existing documentation is poor. The extension completely occupies the global mail.
Maybe support is good (see other reviews), but what are you goint to do if you live on the other side of the world? Wait 12 hours?
Owner's reply:
Hello.
I would be glad to help you, if you had contacted me, first.
Anyway, if you feel like setting it up, my email is
[email protected]
Now, let's solve this case:
You wrote: "Installation had minor bugs (tried to copy nonexistent files)".
Answer: That is usually permission error, since the nspro.xml is the same for everyone.
You wrote: "But what the hell is appropriate for NS Pro? ... It turns out NS Pro does not work if the global mail settings are already in use for other purposes such as contact forms or administrator mass mail."
Answer: You should have read "Question #5" and "#6" in the Help file.
This is already answered.
In case you didn't find the Help file, it is accessible after installing, and by the About NS Pro page.
You wrote: "All text fields in the administation panel ... are some 20 characters long"
Answer: The "Newsletter Edit" page, has inputboxes of size="180" and the "Subscriber Edit" page has inputboxes of size="60", talking about emails, names and datetimes. In my own experience using it, I have rarely found anything not to fit in all these.
You wrote: "I cannot see any functionality so I can set up a page in my website for subscription and unsubscription on my website."
Answer: Joomla has this concept: Want a page? Create a menu item. So, when creating a menu item, you can choose all the views of NS Pro. This is also already answered in the "poor help's" Question #3.
You wrote: "Nor can potential subscribers send or be sent an E-mail to subscribe initially."
Answer: Potential subscribers? Like the Joomla Users? You could import, and then (re-)send confirmation mails, using the button named "Re-send Confirmation".
If you had a potential subscriber file, you could import, and also (re-)send confirmations.
You wrote: "I couldn't make it work at all within some 2 hours."
Answer: I would have probably helped you in minutes.
Finally, you wrote: "Maybe support is good (see other reviews)"
Answer: I really wish you contacted me to get support first, and you would be another happy user.
P.S.: Trying to configure anything in a rush can be tricky, but a calm help from my part would get you out of a 2-hour trouble. BTW, I'm in timezone GMT+3. Maybe you're close, too.
Thanks again
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