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Minitek FAQ Book

50 reviews
Get Minitek FAQ Book (v4.3.2)
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Introduction

Communication, FAQ, Contact forms, Forum, Question & Answers

A Joomla component for creating Questions and Answers lists.

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Excellent product with outstanding back up



Posted on 03 May 2023
Functionality
A very versatile Joomla extension. Using the pro version for an FAQ list. Definitely worth adding Minitek Live Search like the website demo.
Ease of use
Out of the box, it's easy to use and set up. Slightly more complicated if you want to use the live search feature. But worth the effort
Support
I have been using Joomla for decades, and understand that good customer support is always linked to Great products. Support is outstanding!!
Documentation
I haven't needed to use the documentation, but I have had a look. This is also as good as it gets, backed up by an easy to use forum
I used this to: I don't often write product reviews, but credit where it's due. This item is excellent. I am using it for a frequently asked questions list which is written by administrators rather than the public. You don't have to use the front end voting, or ask questions options.

Minitek FAQ Book is really a FORUM solution too



Posted on 25 April 2023
Functionality
The Pro version is SUPERB for making a clean and very functional, social style forum. Gets what you need and more. Beats others by a lot!.
Ease of use
Take time to understand the structure and the options - it is powerful but logical. Much CLEANER than EasyDiscuss and now my goto for FORUMS
Support
Contrary to others, I have the BEST experience with Minitek. The Help Center is solid by itself and the author is serious and responsive.
Documentation
Very well laid out. You just need to take the time to set up your FORUM sections and topics and play with the options to see how they work.
I used this to: A user forum, after using EasyDiscuss for some time. The result is much CLEANER and more social looking, like Flarum almost. It really does what it needs to do, works well with my template and has nice AJAX sorting and filtering options. I don't see anything else more appealing!!

Free Version OK, Paid one not so much



Posted on 21 March 2023
Functionality
Free version works fine, does what it promises
Pro version doesn't work as expected
Ease of use
Free version very easy to setup
Pro version complex to configure and not easy to understand what all the options are used for
Support
Very slow to answer, after 2 days I am still waiting a response to my questions about the paid version
Documentation
Quite ok but it is done with the component itself, kind of a FAQ, so it's not easy to read and find what yu need
I used this to: A simple read only FAQ, free version would be ok but I purchased the Pro to have links to questions and search but both features don't work

Works well



Posted on 13 August 2022
Functionality
Does 99% of what I wanted. I would've preferred more styling options but it can be done with css so thats not major issue
Ease of use
There's a lot that can be configured but it's easy enough to do.
Support
Excellent support. Quick to respond. Even made a suggestion on how I could improve my site by changing a setting.
Documentation
I haven't needed to look at it extensively. The times I've used it it was adequate for the job
I used this to: Our Bearsampp portable server software website. For our FAQ Section

Excellent Support & It Does What I Needed



Posted on 18 February 2022
Functionality
All of the functionality you need is there with many options available..
Ease of use
Can easily get this working out of the box without having to spend a lot of time configuring.
Support
Support is excellent, When I screwed something up, they were able to get me going again. Forums are available for questions.
Documentation
Documentation could use some screen shots and a little more explanations but most everything is there.
I used this to: FAQ section on our website to support our clients in the use of our software

Very clean backend



Posted on 12 September 2019
Functionality
Having 3 levels; Section > Topic > questions makes this a very versatile system.
Only minus is lack of module support.
Ease of use
It took me less than 5 minutes to figure how the system works.
The backend is clean and well organized.
It's easy to teach to other authors.
Documentation
Although little is needed, what is available is easy to understand.
I used this to: Creating FAQs both simple (a single Section) and complex instances.
Have recommended that my client switch to FAQ-Book for all departments.

Very satisfied!



Posted on 09 September 2019
Functionality
I was already satisfied with FAQBook, but when I switched to Pro I was really happy with the additional functionality. Worth the money!
Ease of use
The way the component works is fairly simple, and most things speak for themselves. I didn't even need the documentation most of the time.
Support
Even though the documentation is very clear, I still had a few questions for which I contacted support. Received a fast and satisfying reply
Documentation
While the documentation doesn't cover every detail, it answers most of the questions one may have.
I used this to: A more elaborate FAQ on my site which sells memberships and offers courses, so members often have many (the same) questions.

Excellent



Posted on 09 September 2019
Functionality
Does everything i need it to do and more! Looks nice and clean. Best one i've tried i've used in my many years tinkering with joomla.
Ease of use
Small learling curve but once you figure it out it's easy to work with.
Support
Documentation
I used this to: I don't usually write reviews, but this one is worth it. Using it to create a tri-lingual faq that's easy to work with for users.

ETC = Excellent Tool as a Component, Thx!



Posted on 06 April 2019
Functionality
Has all functions i was looking for, and some more
Ease of use
very good UX, i didn't search how this comp works
I used this to: a faq section

Excellent extension



Posted on 07 October 2018
Functionality
You can create a FAQ section very easily, elegant and very organized. The best!
Ease of use
Very easy to use. Intuitive.
Support
The best support. Fast and resolutive.
Documentation
Good.
I used this to: I am using Faq Book on corporate website, for FAQ and tutorials section about how to use my software and presales questions. I bought "Pro" subscription because I am interested in search, permalink and icons features.
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Minitek FAQ Book

Version:
4.3.2
Developer:
Minitek
Last updated:
Dec 12 2023
11 months ago
Date added:
Nov 18 2014
License:
GPLv2 or later
Type:
Free download
Registration:
Yes
Includes:
c
Compatibility:
J3 J4 J5
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Uses Joomla! Update System

Demo Support Not available Documentation

Score:

Functionality:
Ease of use:
Support:
Documentation:

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