Helpdesk Pro is a professional support ticket and helpdesk extension for Joomla that provides a complete solution for managing customer support. It includes ticket submission, team collaboration, email-based communication, reporting, and a built-in knowledge base—all delivered through a clean, modern interface.. Main features: Nested Categories: Helpdesk Pro allows you to add categories in unl...

Guest Support is a free and complete customer support ticket system for Joomla!. By using this extension, you will be able to provide customer support very easily and smoothly where Users can create new Tickets and Replies and Agents can Reply to Tickets without any Login and Registration. Features - Create new ticket: Users can create ticket without any Login/Registration Live Joomla! Article...

Issue Tracker is a support system component, of a type commonly also known as 'Helpdesk' or 'Customer Support Software'. This tool assists webmasters, developers and support staff to organise incoming queries or issues in an efficient manner, helping to provide a swift and efficient response. Built upon Joomla! it is simple to use, fast, secure and user friendly. A configurable option enables u...

JS Support Ticket — Professional Help Desk & Customer Support for Joomla Turn your Joomla website into a complete customer support help desk with JS Support Ticket. JS Support Ticket gives your customers a dedicated place to submit support requests, track conversations, upload attachments, and receive updates — while your support team manages everything from a structured, purpose-built ticke...

Communication is an essential aspect of online businesses, helping your customers better understand and use your products is the best way to increase your success. With its robust set of features: online and email ticket generation, categorization of tickets through departments, knowledgebase system and many more, RSTickets!Pro will provide all the means of creating a professional help desk system...

A simple, powerful helpdesk component for Joomla!. Now with Joomla! 5 support! Users can be given permissions to create support tickets in one or more support categories. Only the person who filed the ticket called the owner and specifically authorised users called the support staff (or “managers”) can reply to them. This is unlike a forum where anyone can reply. Support tickets can be priva...

JSP Helpdesk Ticketing Extension is Support Ticket System for Joomla! 2.5.x, 3.x, 4.x, 5.x and 6.x Platform which provides Helpdesk support ticket accessibility to both Joomla! guests and registered users. Its key features are: Show support ticket categories of the other extensions for user to pick the category while creating a helpdesk support ticket. Administrator can assign different user gro...

spTicket - A Joomla! component for osTicket spTicket integrates Joomla! (compatible with Joomla! 3.x , 4.x and 5.x ) and the osTicket v1.8.3 Stable platform. It allows for displaying osTicket v1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules. It is not a bridge.It is a standalone help desk extension. spTicket is an online Joomla Support Ticket System Com...

LimiTickets is a lightweight but powerful Joomla extension that automatically limits how many support tickets a user may have open at the same time. It helps agencies, hosting providers and support teams maintain structured workflows, avoid duplicate requests and ensure predictable response times. LimiTickets works transparently in the background: When a user reaches the configured limit, the plu...

AA Floating Knowledgebase is a sleek floating widget that provides instant, on-page access to help articles and search, enabling users to find answers quickly without leaving their current view. Features of AA Floating Knowledagebase : ✅ Floating button with smooth toggle animation ✅ Instant search with real-time article filtering ✅ Multiple animations – slide, fade, scale, bounce ✅ Fu...

JoomHelpdesk is the most complete customer support software for Joomla. This powerful, all-in-one solution helps you manage support tickets, build knowledge bases, create FAQs, and deliver exceptional customer service - all from within your Joomla website. 🎯 Who Is It For? 🏢 IT Support Teams - Manage internal helpdesk for employees with ticket routing, SLA tracking, and knowledge sharing...

Joomla >= 5 Logical-Arts Tickets is a Helpdesk/Ticketing System for Joomla >= 4. Supports tickets for guests and Users, Categories, Uploads, Google reCaptcha... Main features: Create Categories File upload with dropzone support Uses Joomla! build-in reCaptcha plugin Inegration by menu-content or variable inside other articles Supports Cron-Jobs to auto-close tickets Supports Joomla! privacy plu...

This plugin adds Jitbit Help Desk widget to every public page of your Joomla site. To use this plugin you need to have a Jitbit Help Desk account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card. After the registration, you will get your own Help Desk URL (https://%yourcompanyname%.jitbit.com/helpdesk), y...

Add a complete customer support portal and frontend agent queue. QC Support Ticket gives administrators a complete support desk with two focused frontend experiences: a customer Support Portal and a department-scoped Agent Queue. Administrators create the support structure, publish the frontend views through ordinary Joomla menu items, and control departments, categories, Agents, forms, fields, st...

A complete support desk for your Joomla site: tickets, knowledge base, email, and a staff console your team can use without leaving the front of the site. Easy Helpdesk turns your website into a place customers can ask for help, find answers, and follow every conversation. Your agents work from a clear queue. You stay in control of branding, departments, service targets, and the messages customer...

JoomTickets is a lightweight Joomla tickets support component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface. Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin pan...

DleJTicket — a support ticket system for Joomla, built native for Joomla 4, 5, and 6. DleJTicket gives your site a full ticket desk without leaving Joomla: users submit and reply to tickets from the frontend, staff manage them from a normal Joomla admin list, and every reply and notification runs through Joomla's own systems — its Mail Templates, its permissions, its scheduled tasks — rathe...

Unified Factory Widget is Joomla Module to provide functionality of Unified Factory Service as part of you web page. With Widget and Unified Factory Service you can use chat, voice and mail communication channel with your customers. To use the widget you need account in Unified Factory Service which has free version....