Helpdesk Pro is a professional Joomla 3.x, Joomla 4.x helpdesk/support tickets extension developed by Ossolution Team. Building on the top Joomla framework and Twitter Bootstrap, Helpdesk Pro not only provide you an easy to use, features rich, effective support tickets system but also a nice, clean, modern interface to end-users. Main features: Nested Categories: Helpdesk Pro allows you to add c...

JS Support Ticket deeply integrated with Joomla and providing more efficient and professional 1-on-1 dedicated ticket support system to its customers. JS Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts, rich features associated with helpdesk and modern design. Major Features Unlimited Tickets Front-end ticket creation Easy to Use and Eye catchy layouts Re...

Guest Support is a free and complete customer support ticket system for Joomla!. By using this extension, you will be able to provide customer support very easily and smoothly where Users can create new Tickets and Replies and Agents can Reply to Tickets without any Login and Registration. Features - Create new ticket: Users can create ticket without any Login/Registration Live Joomla! Article...

Issue Tracker is a support system component, of a type commonly also known as 'Helpdesk' or 'Customer Support Software'. This tool assists webmasters, developers and support staff to organise incoming queries or issues in an efficient manner, helping to provide a swift and efficient response. Built upon Joomla! it is simple to use, fast, secure and user friendly. A configurable option enables u...

Communication is an essential aspect of online businesses, helping your customers better understand and use your products is the best way to increase your success. With its robust set of features: online and email ticket generation, categorization of tickets through departments, knowledgebase system and many more, RSTickets!Pro will provide all the means of creating a professional help desk system...

JSP Helpdesk Ticketing Extension is Support Ticket System for Joomla! 2.5.x and 3.x Platform which provides Helpdesk support ticket accessibility to both Joomla! guests and registered users. Its key features are: Show support ticket categories of the other extensions for user to pick the category while creating a helpdesk support ticket. Administrator can assign different user groups in JSP Help...

spTicket - A Joomla! component for osTicket spTicket integrates Joomla! (compatible with Joomla! 3.x and 4.x ) and the osTicket v1.8.3 Stable platform. It allows for displaying osTicket v1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules. It is not a bridge.It is a standalone help desk extension. spTicket is an online Joomla Support Ticket System Component...

Help Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla. Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout rather than Jooml...

JoomHelpdesk is the most complete customer support software for Joomla, With this effective and efficient solution you will be able to implement, manage and create a flexible customer support solution, efficient for both customers and support staff. 🎫 Tickets Support Each support request is raised as a ticket by your customer, they don't have to be logged in to your website to do this - the...

Joomla 5 only! Logical-Arts Tickets is a Helpdesk/Ticketing System for Joomla >= 4. Supports tickets for guests and Users, Categories, Uploads, Google reCaptcha... Main features: Create Categories File upload with dropzone support Uses Joomla! build-in reCaptcha plugin Inegration by menu-content or variable inside other articles Supports Cron-Jobs to auto-close tickets Supports Joomla! privacy...

This plugin adds Jitbit Help Desk widget to every public page of your Joomla site. To use this plugin you need to have a Jitbit Help Desk account. You can register for a free trial here: http://www.jitbit.com/hosted-helpdesk/trial/ It takes 30 seconds and does not require a credit card. After the registration, you will get your own Help Desk URL (https://%yourcompanyname%.jitbit.com/helpdesk), y...

JoomTickets is a lightweight Joomla tickets support component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface. Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin pan...

Unified Factory Widget is Joomla Module to provide functionality of Unified Factory Service as part of you web page. With Widget and Unified Factory Service you can use chat, voice and mail communication channel with your customers. To use the widget you need account in Unified Factory Service which has free version....

High-quality and timely assistance to clients gives a significant increase in your sales, trust in the site and the company as a whole. Allows you to more accurately analyze the consumer desires of your customers and visitors, shaping your tasks and future goals for the progressive development of your company. The AM Support Tracker component is able to solve several tasks for your site at the...

A simple, powerful helpdesk component for Joomla!. Now with Joomla! 5 support! Users can be given permissions to create support tickets in one or more support categories. Only the person who filed the ticket called the owner and specifically authorised users called the support staff (or “managers”) can reply to them. This is unlike a forum where anyone can reply. Support tickets can be priva...

A simple, powerful helpdesk component for Joomla!. Now with Joomla! 5 support! Users can be given permissions to create support tickets in one or more support categories. Only the person who filed the ticket called the owner and specifically authorised users called the support staff (or “managers”) can reply to them. This is unlike a forum where anyone can reply. Support tickets can be priva...

Provide support services on your site, help seller interacting with their customers. It fits with downloadable products selling. Integrate with EasyShop system emails Integrate with EasyShop system logs Treat the product as a category Restrict the product only in specific order statuses Attachment upload Customer permissions Department permissions Department can manage the tickets which were ass...

JC Helpdesk is an advanced tickets management system for Joomla! JC Helpdesk allows you to manage tickets within your business and projects. The system also allows you to take in charge all your client's questions and needs in help. JC Helpdesk is built in order to offer you a variety of features to quickly navigate, handle and have a global and clear overview of all your tickets. JC Helpdesk a...