This extension installs the Formilla script to your Joomla website, including the live chat widget component. You’ll be required to sign up for a Formilla account and your free 15-day Premium trial begins. We offer a free account where you can store and manage contacts at no cost, live chat with website visitors (up to 30 conversations a month), and create email collection widgets to boost your email subscribers, and boost your social following via Facebook and Twitter widgets. Sending emails and displaying in-app Smart Messages are otherwise available with our Premium plans only.

Upgrade to our Growth plan and enjoy the following features:

• Send Unlimited Emails to your Contacts: Keep customers coming back to your website with Formilla Edge email messaging. Use the "Personal" template so it looks like you're contacting your customer directly, and not via a mass email marketing campaign. Use the "Professional" template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Sending emails is a paid feature and comes with our Growth package tier.

• Send Emails from your Email Domain: Send emails to customers using your business domain (example: [email protected]) without any mention of Formilla.

• Live Chat with Website Visitors: Live chat and convert website visitors into customers using our web dashboard, Windows desktop app, or with your mobile device using our iPhone or Android apps.

• Display unlimited In-App Messages: Display in-app messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors.

• A.I. Chat Bots: Formilla Chat bots allow customers to dramatically reduce support time by setting up a Helper Bot that automatically responds to common visitor questions at any time — day or night — using the power of Artificial Intelligence (paid feature add-on).

• Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds.

• Automatic Audience Messages: Setup an email message or in-app message once, and we'll automatically send it as soon as contacts perform a specific action on your website, or meet a given condition.

• Targeted Messaging: Track customers' behavior in Formilla with custom attributes & events, and use the data to send well-timed in-app or email messages to your customers (e.g. when users sign-up, based on purchase activity, # of website visits, etc.).

• Lightbox Popup (Modal): Use lightbox popups in the center of your website to really get your website customers' attention! They're also mobile-ready, so they look great on smartphones or tablets.

• Top or Bottom Website Bars: Top or bottom website bars are a great alternative to lightbox modals and allow you to display a message across the top or bottom of your website.

• Sliding Corner Popup: The sliding corner popup is more subtle as it quietly slides in to display in the bottom-left or bottom-right corner of your website.

• Timing and Scroll-based Triggers: Display an in-app message after a defined number of seconds (e.g. after 15 seconds), or to automatically popup if the visitor scrolls on your website. Also control how often to display the in-app message to a visitor by selecting Always, One Time, Daily, Monthly, etc.

• Real-time Visitor Monitoring: View the most active visitors on your site and see how they interact with your in-app messages or widgets in real-time. You'll also see each visitors' page URL, where the traffic came from (referring website), the user's country/location, whether they're new or returning, and more. Formilla Live Chat visitor monitoring comes with our Professional package tier or higher.

• Contacts Management: Store your contacts in Formilla, and segment them automatically into separate groups to target them effectively. You can also tag high-value prospects for follow-up, as VIP customers, or really anything else. Use our super fast search and filtering options to find your contacts quickly.

• Email Collection Widgets: Continually grow your email list with our email collection popups (paid feature with Professional package tier or higher).

• Facebook and Twitter Social Media Widgets: Increase your Facebook Likes and Twitter Followers using our social media widgets (paid feature with Professional package tier or higher).

• Robust APIs: Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs. Track last order date, member signup date, total amount spent, or anything else.